FEMA Courses Overview to Help You Get Started

IS-1101.B: Basic Agent Tutorial

This course is intended to provide insurance agents an introduction to the National Flood Insurance Program (NFIP) and help them to gain an understanding of fundamental aspects of the program including general policy rules, regulations, flood map usage, proper rating methods, and claims handling processes.

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IS-1104: NFIP Claims Review for Adjusters

New and experienced adjusters seeking the necessary knowledge and skill to adjust claims for the NFIP will find Claims Review for Adjusters essential for adjusting NFIP claims. This course defines the role, standards, and necessary requirements to adjust claims within the NFIP.

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IS-1107: Adjuster Customer Service

A flood might be one of the most traumatic events a person can experience. As one of the first people to interact with the policyholder after a flood you, the adjuster, play a critical role in representing the National Flood Insurance Program.

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IS-1108: Insuring Condominiums

This course reviews the different ways that condominiums can be written in the NFIP and what makes condominiums unique—in other words, what sets them apart from other building types that are written in the National Flood Insurance Program.

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