Which of the following describes “The Platinum Rule?”
Which of the following defines the word sincerity?
Which of the following defines the word empathy?
Which of the following best defines active listening?
What is the most appropriate way for an adjuster to dress when inspecting a claim?
Ed, an adjuster, has a heavy caseload after a recent flood. He arrives at a property to adjust a claim and thinks, “Well, this place was obviously a dump to begin with. I can get through this claim quickly and move on to the next property.” How did Ed violate the principles of a customer-centric focus?